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jennifer

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Help me resolve error code event 465 of MS-exchange server?


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I was about to mount mailbox store in exchange server, suddenly the operation failed giving error message “an internal processing has occurred. Try restarting the exchange system manager or the Microsoft exchange store service or both. ID no: c1041724 and the following information was displayed in application event log
Event ID: 465
Source: Ese98
Type: error
Computer: server1
Information store (2184) corruption was detected during soft recovery in log file c:\programme\exchsrvr\mbdata\E00000E8.log. The failing check sum record is located at position 6531:471. Data not matching the log file fill pattern first appeared in sector 6600. This log file is damaged and is unusable. What is the probable fix of this error and how data from exchange server database can be recovered?

192 day ago

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Answers (1)

spriyasen
When you try to mount a mailbox or a public store, and receive such an error it means that transaction log file, Edb00000E8.log is corrupted which ultimately means that your exchange server database (.edb file) is logically corrupted.

Following the below described steps, corrupted edb is repaired
• Dismount the corrupted database
• Execute eseutil/mh to check whether the database exists in consistent state or not
• If ‘clean shutdown’ state is reported by the database, you should move log files from EXchsrvr\Mdbdata folder
• If database reports ‘dirty shutdown state’ soft database recovery is to be done with eseutil/r command and following it data is restored from last backup
• Otherwise use eseutil/p command for repairing database

However, it is advised that you must take a backup (copy) of the dismounted database, so that you have one copy of the database on which you can use third party exchange server recovery tool, in case data is lost from the database it may happen since eseutil/p is a hard command or forcible state recovery command that can even delete corrupted pages from the database or you need it if the database is not repairable with eseutil command.


Posted 192 days ago

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